TN
Theodore N
1 reviews | Active since Nov 2011
12 Jun 2019, 17:28
Arrears M-Tel (AKA MTN)
MTN has listed me using alias M-Tel for 301 , I called into the call centre for a paid up letter to say that I don't owe them anything. However no one can help me ? I would really appreciate if this arrears could be removed from my profile as I would like to apply for a finance for a new home , now this process is hindering my chances. I would really appreciate if someone can assist me soonest
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Replies (2)
MTN South Africa's replyOfficial
13 Jun 2019, 10:12Good day Theodore
Thank you for your post.
I have escalated this request to the legal department requesting for a clearance letter,
Warm Regards
Renall Chetty
Complaints Management Team
Thank you for your post.
I have escalated this request to the legal department requesting for a clearance letter,
Warm Regards
Renall Chetty
Complaints Management Team
Best regards,
MTN South Africa's reply13 Jun 2019, 10:12
Official
Good day Theodore
Thank you for your post.
I have escalated this request to the legal department requesting for a clearance letter,
Warm Regards
Renall Chetty
Complaints Management Team
Thank you for your post.
I have escalated this request to the legal department requesting for a clearance letter,
Warm Regards
Renall Chetty
Complaints Management Team
Best regards,
TN
Theodore N's updateReviewer Update
13 Jun 2019, 14:05Hi Renall, when could I expect a response ?
TN
Theodore N's update13 Jun 2019, 14:05
Reviewer Update
Hi Renall, when could I expect a response ?