LK
Lizelle K
1 reviews | Active since Feb 2015
05 Apr 2016, 08:10
April Statement
Good day<br> <br> The first of April I bought 2gb because I haven't received my monthly data yet. But that 2gb is now billed for April and not for May.<br> <br> Is there a possibility that you can change it that it can go on the May statement because then my April account is going to be R1400 and I can afford that. Please help me??
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MTN South Africa's replyOfficial
07 Apr 2016, 15:49Hello kliz,
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
Kindly be advised that the Invoice dated 2016-04-01 will be debited on your account on 2016-05-01. Please note that you may contact our customer care helpdesk on 808 to request for payment arrangements.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind Regards,
Zukiswa
REQ:***
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
Kindly be advised that the Invoice dated 2016-04-01 will be debited on your account on 2016-05-01. Please note that you may contact our customer care helpdesk on 808 to request for payment arrangements.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind Regards,
Zukiswa
REQ:***
Best regards,
MTN South Africa's reply07 Apr 2016, 15:49
Official
Hello kliz,
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
Kindly be advised that the Invoice dated 2016-04-01 will be debited on your account on 2016-05-01. Please note that you may contact our customer care helpdesk on 808 to request for payment arrangements.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind Regards,
Zukiswa
REQ:***
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
Kindly be advised that the Invoice dated 2016-04-01 will be debited on your account on 2016-05-01. Please note that you may contact our customer care helpdesk on 808 to request for payment arrangements.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind Regards,
Zukiswa
REQ:***
Best regards,