1 reviews | Active since Dec 2017
Approval on a new contract
I have app**** for a credit approval on a new contract and I haven't received any feedback or response on my application. I must say the waiting is really frustrating. I was told the approval takes 2-24 hours for approval from the MTN head offices but still to this day I haven't heard anythanything from them and it has been days since i have done the application The service is really poor and it does make one to consider other service providers
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
Kindly have requested our vetting team to prioritize , feedback will be provided shortly.
Our sincere apologies for frustration caused.
Regards
Kagiso Monyatsi
Complaints Management Team
Best regards,
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
Kindly have requested our vetting team to prioritize , feedback will be provided shortly.
Our sincere apologies for frustration caused.
Regards
Kagiso Monyatsi
Complaints Management Team
Best regards,