SH
Sharon H

1 reviews | Active since Jun 2015

27 Aug 2015, 12:54

Appreciation for exceptional service

Much thanks and appreciation to Mr.Errol Maistry of MTN for sorting out and ongoing account problem that had me listed as a bad payer even though my account was in credit. I am greatful to see that MTN at least has one compitent staff member in their employ. Thank you once again Mr. Maistry for your assistance and intervention.

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Replies (1)
MTN South Africa
MTN South Africa's reply14 Sept 2015, 16:57
Official
Hello noswar,

Thank you for your post.

We are terribly sorry for the inconveniences that you have experienced as a result of this. We completely understand the frustration it causes.

Kindly be advised that we will forward the compliment to Mr.Errol Maistry'S Manager for Recognition.

We thank you for patience, co-operation and continued support.

We would like to assure you that we are actively working to improve our service levels.

Warm Regards
Thabisa
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