nR
nasri R
1 reviews | Active since Aug 2015
20 Aug 2015, 13:01
appreciation
On Friday 14 august @ 23.45 my cellphone line got resented by a 173 consultant there after I was disconnected off the network . The following couple of days I was advice. On multiple sim swaps testing of my act. Then on day four where I finally said after 15 years being with MTN I'm changing to another network
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MTN South Africa's replyOfficial
10 Sept 2015, 16:45Hello nasriregal,
Thank you for your post.
We are terribly sorry for the inconveniences that you have experienced as a result of this. We completely understand the frustration it causes.
We have noted the Good Service provided by Reza Cass , We will escalate to her Manager For Recognition.
We sincerely apologise for any inconvenience you may have experienced with our service.
We would like to assure you that we are actively working to improve our service levels.
Warm Regards
Thabisa
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you have experienced as a result of this. We completely understand the frustration it causes.
We have noted the Good Service provided by Reza Cass , We will escalate to her Manager For Recognition.
We sincerely apologise for any inconvenience you may have experienced with our service.
We would like to assure you that we are actively working to improve our service levels.
Warm Regards
Thabisa
REQ:***
Best regards,
MTN South Africa's reply10 Sept 2015, 16:45
Official
Hello nasriregal,
Thank you for your post.
We are terribly sorry for the inconveniences that you have experienced as a result of this. We completely understand the frustration it causes.
We have noted the Good Service provided by Reza Cass , We will escalate to her Manager For Recognition.
We sincerely apologise for any inconvenience you may have experienced with our service.
We would like to assure you that we are actively working to improve our service levels.
Warm Regards
Thabisa
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you have experienced as a result of this. We completely understand the frustration it causes.
We have noted the Good Service provided by Reza Cass , We will escalate to her Manager For Recognition.
We sincerely apologise for any inconvenience you may have experienced with our service.
We would like to assure you that we are actively working to improve our service levels.
Warm Regards
Thabisa
REQ:***
Best regards,