MS
Muhammad S

1 reviews | Active since Jun 2016

04 Mar 2019, 10:48

App**** Online for Contract and No Feedback Received.

I recently app**** online for a cellphone contract, got a confirmation email with a reference number. I have still not received any feedback, call or email from MTN yet. This is unacceptable as I tried contacting the new sales department/applications and they could not help.

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Replies (1)
MTN South Africa
MTN South Africa's reply05 Mar 2019, 12:57
Official
Good day  Thank you for bringing this matter to our attention. We apologize for the delayed response and for any inconvenience incurred.  We will investigate and provide you with feedback. 
  Warm Regards 
Sizwe Schoeman Complaints Management team