SM
Sifiso M

1 reviews | Active since May 2015

11 May 2015, 16:29

application pending for a full month

i app**** for a new contract, supp**** the required documents and 1 months later i had to go there only to find out that they out of stock and my application has not even been captured. <br> <br> totally unacceptable!! to wait a month to be told that we still out of stock. how will the headoffice know that the product is in demand if our applications are not being processed? <br> <br> i need answers asap. <br> <br> email adress : [Email Removed]

0
Replies (1)
MTN South Africa
MTN South Africa's reply13 May 2015, 15:42
Official
Hello Smaseko20,

Thank you for your post. We sincerely apologize for the frustration caused.

We will have the matter escalated to our MTN Store to assist with a resolution and feedback to you.

We value our customers and ask you to please feel free to continue to provide feedback about our services.
We look forward to continuing serving you as a valued customer.

Regards,
MTN SA
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