Application for new contract declined and no good reason provided

<p>I app**** for a new contract with MTN online and i was never contacted by the service agents as promised. When i called MTN i agreed to do the application over the phone and then i was told it wsas declined. on enquiry i was told that i was declined because Transunion says that i am high risk. I have a transunion subscription to guard against this and i have a good credit score and no defaults and good payment history.</p> <p>i recently app**** for vehicle finance ( submitted to all four banks - 4 alerts ) which was approved and also did comparative insurance quotes( Equal to 4 insurance companies and another 4 alerts) These queries have NOT negatively affected my credit record and i have enquired with Transunion and there is no negative information on my record. So why cant MTN explain why they are refusing me a R209 per month contract instead of blaming transunion?</p>