DM
Donald M
1 reviews | Active since Feb 2015
25 Feb 2015, 10:17
Application for New Contract Declined
My name is Donald Moumakwa. A few weeks ago I went to one of MTN stores to apply for a Samsung Galaxy Tab 4 7\. I was told that I would get the sms asking me to come collect the product within 24 hours. However
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MTN South Africa's replyOfficial
11 Mar 2015, 10:48Hello dmoumakwa,
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. The matter has been escalated to the legal management team for urgent investigation. They will contact you directly with feedback and an action plan.
Best regards
Mantoa
REQ:***
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. The matter has been escalated to the legal management team for urgent investigation. They will contact you directly with feedback and an action plan.
Best regards
Mantoa
REQ:***
Best regards,
MTN South Africa's reply11 Mar 2015, 10:48
Official
Hello dmoumakwa,
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. The matter has been escalated to the legal management team for urgent investigation. They will contact you directly with feedback and an action plan.
Best regards
Mantoa
REQ:***
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. The matter has been escalated to the legal management team for urgent investigation. They will contact you directly with feedback and an action plan.
Best regards
Mantoa
REQ:***
Best regards,