Application approved but still no phone.(frustrated client)
<p>Theres also pathetic services there...a lady by the name of lee anne spoke about the phone with me on the 23/09 she even said shel keep in touch when the iphones are available..at gardiner street offices..when i went there now...she said she cancelled my contract..cause i said so...but then she told me shell let me know when the next batch is in....right now i hate mtn with all my heart cause ul made a big fool out of me...i can see ul dont want money..im very ****ed off.</p>
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
The matter has been escalated to MTN sales supervisory team for urgent resolution. They will contact you directly with feedback and an action plan.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
REQ:***
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
The matter has been escalated to MTN sales supervisory team for urgent resolution. They will contact you directly with feedback and an action plan.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
REQ:***