Apple iPhone Repair Issue

<p>Phone Handed in on the 16/09/2016, was told to logoff icloud and remove device, this was done the same day.</p> <p>Two weeks later still no repair on the phone, was given the run around by the staff, only to find out I needed to do another process where you remove your imei number from find my phone.</p> <p>So after almost a month my phone get replaced and delivered to the parow mtn store. Only to find the phone is a 16gb my phone that went in is an Apple iPhone 6s 64g Space Grey. There is a varst difference in contract pricing BTW the two phones.</p> <p>Now I have to wait again no eta nothing, this is by far my worst experience from MTN.</p> <p>Staff is *********** and have a lack luster approach to customers.</p> <p> </p> <p>I am now essencially paying for a phone that I have not used for a month.</p> <p>I have no faith in MTN and there customer service is non-existant.</p> <p>I dont think I will upgrade this current contract when the time comes and will definately be shopping for a new service provider.</p>