Appaulled
<p>It so funny how I loaded data and within a minute im notified that I have nothing left and when I call into the customer service I am told and I quote " there is nothing I can see so you must have used your data". Bare in mind I was driving through a town that had bad reception and my mobile data and auto updates were switched off.</p>
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MTN South Africa's replyOfficial
20 Apr 2017, 20:05Good Day,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Kindly contact our data support team on 1555 for advise on how check and deactivate Internet automatic updates as well as background data running as our records shows internet usage on your line.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Complaints Management Team
Itumeleng
Best regards,
MTN South Africa's reply20 Apr 2017, 20:05
Official
Good Day,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Kindly contact our data support team on 1555 for advise on how check and deactivate Internet automatic updates as well as background data running as our records shows internet usage on your line.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Complaints Management Team
Itumeleng
Best regards,