1 reviews | Active since Aug 2014
Appauling service
<p>I wrote a report about the terrible customer service i am receiving from MTN and they are still ignoring my concerns. So, what must happen now? Is this how you treat the customers?</p>
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
As per our telephone conversation we are glad that you were assisted with problem you had with sim card.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
warm regards
mike
REQ:***
Best regards,
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
As per our telephone conversation we are glad that you were assisted with problem you had with sim card.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
warm regards
mike
REQ:***
Best regards,