Appauling
<p>I'm being ****** by mtn. I have just received an sms staying that I owe them and that I have been handed over to external debt collectors. I don't even know what they are talking about. I done even owe mtn!!!!. I called them no one seems to know how to help me. I demand to know what is going on,!!. This is not good for.my credit scoring</p>
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MTN South Africa's replyOfficial
21 Jun 2017, 19:54Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly be advised that we have evaluated your account and picked up a response from our legal department that they have contacted you with regards to the below complaint.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
warm regards
mike
Complaints Management Team
Reference Number: ***0
Best regards,
MTN South Africa's reply21 Jun 2017, 19:54
Official
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly be advised that we have evaluated your account and picked up a response from our legal department that they have contacted you with regards to the below complaint.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
warm regards
mike
Complaints Management Team
Reference Number: ***0
Best regards,
's updateReviewer Update
27 Jun 2017, 21:48Not true, I had to call again today and complain.
's update27 Jun 2017, 21:48
Reviewer Update
Not true, I had to call again today and complain.