1 reviews | Active since Sept 2013
Apparently its okay to take money from clients great on u mtn
<p>An unresolved issue for two weeks</p> <p> </p> <p>phoned 4 times - no return on phone calls</p> <p> </p> <p>i changes my banking details ( by the way i was charged for this where nobody notified me of the charges - so congrats on taking money *********y mtn , youve really out done yourself) </p> <p> </p> <p>i have a family top up i pay R499 per month and get 100 minutes,500mg data and 200 sms's</p> <p>i have the contract i signed in 2014 october , but i see you have anyways been deducting over R500 a month on this (once again taking money that is not rightfully yours) and this month you took almost R900 </p> <p> </p> <p>i hope you are pleased with yourself in taking money feom customers that actually pay their accounts and doing it in the most ********* way </p> <p> </p> <p>i am due for an upgrade since the 1st of June</p> <p> </p> <p>i havent done anything - if you dont reimburse me i will be going to vodacom and ill make sure everybody knows about your sly and ********* means of doing business </p> <p> </p> <p>sorr you stuff out and stop taking money that you have no right to </p>
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please note that an urgent escalation has been sent to our Billing Division to assist with the request of being over charged on account. A call back will be done to advise and action accordingly on request.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind regards
Kevin.
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please note that an urgent escalation has been sent to our Billing Division to assist with the request of being over charged on account. A call back will be done to advise and action accordingly on request.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind regards
Kevin.
