Appalling Service received from MTN

Item: MTN South Africa
Rating: 1
Author: Revashen G

I have had just uphill with MTN since January, I requested them to cancel my contract and still no luck. I want a refund for all the months they have billed me for no reason as this was supposed to be canceled. A refund was supposed to be done and still nothing... Account no. A ********** .

Helpful (0)

Replies (2)

Revashen G's updateReviewer Update

02 Oct 2017, 11:34

https://www.hellopeter.com/mtn/reviews/trying-to-cancel-my-contract-since-january- ********** previous hello peter complaint

Revashen G's update02 Oct 2017, 11:34

Reviewer Update

https://www.hellopeter.com/mtn/reviews/trying-to-cancel-my-contract-since-january- ********** previous hello peter complaint

MTN South Africa's replyOfficial

16 Oct 2017, 10:37

Thank you for your post.

We sincere apologized for any inconvenience incurred.

Thank you for your time online, we cannot pick up any MNT account details with the ID number, please email to me the information for assistance.

***

Kind Regards,

Alice van der Merwe

Complaints Analyst

Best regards,

MTN South Africa's reply16 Oct 2017, 10:37

Official