1 reviews | Active since Feb 2017
Appalling service from MTN
<p>My experience with MTN insurance has been shocking to say the least. I first claimed in August 2016 then again in November 2016 after I did not get a response. It is now the end of Jan 2017 and still have not heard anything from then. I have called the repair centre in Midrand countless times as well as their insurers but have still not received any help. I have only been told that someone will get a hold of me but find myself calling them again after a week of silence</p>
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
REQ:***
Best regards,
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
REQ:***
Best regards,