Appalling service

I cannot believe the disgusting service i have received at Greenacres Mtn to top it all off, the service that has been given via the call centre is even worse. There is this stupid slogan of brightening peoples days when they answer the phones then its followed by **** service. How har can it be to confirm if the contract is approved or not and when they finally do confirm after running up and down after them they give me an inactive sim card. I have to be the one who does the run around again trying to activate it. Agents with no welcoming tone who just one to get through the call. I am very disappointed if i could i would just take my money else where. I need someone to call me and activate this sim card before i start work Monday. What good is an inactive sim card, why give it to me in the first place.