APPALLING SERVICE

Of all the mobile service providers, MTN has to be the worst when it comes to service! It took 2 days to just report a ****** phone and block the line. Claim submitted, informed there's a 5 day waiting period. It's been 8 working days and all attempts to contact them have been in vain. When you finally get through to a consultant and give your ID No, what you had for breakfast, what you're having for lunch - you are told to hold on. 15 minutes later, when your ears are ready to burst from the plinky plonky music they play, the call is terminated!! I always try to remain calm and understanding, but when your call gets cut off every time, it's beyond frustrating and annoying!!