PO
Potso O
1 reviews | Active since Mar 2018
21 Apr 2018, 10:18
Appalling service
The most appalling service ever..waiting 6days for feedback in my billing which clearly is ur fault. U are clearly not helping
Helpful (0)
Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
27 Apr 2018, 17:01Dear Valued Customer,
We acknowledge the receipt of your complaint and apologise for any inconvenience experienced.
Kindly be advised that we have adjusted the credit of R110.00 for the incorrect prorata charge.
We would like to assure you that we are actively working to improve our service levels.
Regards
Mike Ramaboka
Complaints Management Team
Best regards,
MTN South Africa's reply27 Apr 2018, 17:01
Official
Dear Valued Customer,
We acknowledge the receipt of your complaint and apologise for any inconvenience experienced.
Kindly be advised that we have adjusted the credit of R110.00 for the incorrect prorata charge.
We would like to assure you that we are actively working to improve our service levels.
Regards
Mike Ramaboka
Complaints Management Team
Best regards,