JH
June H

1 reviews | Active since Nov 2009

26 May 2016, 05:55

Appalling service

<p>After three months still do not have VAT No on invoices! Still cannot register online! The simplest of requests and it cannot be sorted. Really??</p>

0
Replies (2)
MTN South Africa
MTN South Africa's reply30 May 2016, 07:20
Official

Thank you for your post.

We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.

Kindly note that the matter has been referred to the management team of the Business division for urgent attention. They will investigate and revert to you with feedback and a way forward.

Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.

Regards

Nompumelelo

REQ:***

Best regards,

JH
June H's update12 Sept 2016, 18:21
Reviewer Update

Still not sorted!!