Appalling MTN service
<p>This is my second review dealing with the same issue. I app**** for a Black Friday Deal with MTN and consultant error had cost me the deal. Its been more thane six weeks and they have not resolved my issue. My phone Sim is currently provisioned which means I cannot make or receive calls.</p> <p>Is this how MTN conducts its busines? This is appaling . Will you only act if I take this up with a Lawyer?</p>
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MTN South Africa's replyOfficial
01 Feb 2017, 23:38Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
We have noted that the matter has been resolved, the mobile number 083****786 is active on the network and it has been provisioned with the MTN Upgrade Promotion 50GB + 10000 on-net minutes bundle.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Best regards,
MTN South Africa's reply01 Feb 2017, 23:38
Official
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
We have noted that the matter has been resolved, the mobile number 083****786 is active on the network and it has been provisioned with the MTN Upgrade Promotion 50GB + 10000 on-net minutes bundle.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Best regards,