Appalling MTN direct staff and service

I called MTN Direct on Wednesday to do an application and having had no response I called them backing Friday 5 February to find out the status of my application.<br> <br> The lady I spoke to was extremely rude and condescending. <br> I told her I did an application two days ago, I gave her my ID number and she proceeded to tell me that there was no history of me having done an application as I had told her. She proceeded to ask me, more than once, whether I made an application on MTN Direct and I told her that that was the case. I quoted her the number, *** several times and she still spoke to me like I was an idiot. She accused me of lying and spoke to me as if i were her child. She told me I didn't make an application with MTN Direct. She proceeded to type in my ID and then said to me that she had asked me where I made my application and I was basically dishonest with her because my application was made with Summer Mobile.<br> I told her I didn't understand how that could be as I had dialled MTN Direct and I had no idea who they were. She gave me their number then cut the call on me.<br> <br> I made an application with MTN, who told them to move it to Summer?! In turn I get so disrespected!