Appalling customer service

I would like to lay a formal complain pertaining the above-mentioned subject at the Glen Mall MTN outlet opposite Capitec bank.

I was there to pay my account the time was 17:54 before they would close. I was standing in the queue being the only client, they were debating so and so take the customer all of them didn't want to serve me.

They were all not prepared to help me, when l was leaving they then said can we help you l then said l no longer want your service. However, MTN will be quick to suspend my line due to appalling service.

I was not there to ask for a favour for crying out loud. I would like MTN to investigate this complain and look at the cameras around about the same time l mentioned above and drastic measures be taken against them all.

There was about 5 to 6 consultants whom didn't wanna serve me. I would appreciate if all of them to be trained about customer service what it means to be a customer service consultant clearly l guess they are too comfortable they even forgotten where is their bread coming from.

I reitarete that your cameras in that shop are operational they will exonerate me that am not fabricating also will recommend for your stuff to be trained thoroughly in order to value their customers.