Appalling customer service

I called 173 complaining about data depletion on several occasions, with no help. I explained that I would load data and airtime, whilst having data sharing with another number. Where by I share data FROM another number. I first got Zama Gumede who was rude and dropped a call on me. Last I checked dropped calls were a dismissal offence. I then spoke to Siphumelele Dlamini whom after I've tough him his job to log a call to SMC to investigate and came back to give me a wrong ref# ********** 4717. When I called back they said I was on Internet. How when I loaded airtime, data and sharing someone else's data. The imbecile just told me that's the response he got from SMC. I called and got Nonkululeko who was not polite and went on to to me on mute without checking with me if I was okay with that. Upon calling again I spoke to Them a Lukhele who was as supervisor, he was also no help. I called and got through to Anele who dropped a call on me after being rude and refused to give me her surname as if I wanted her ORACLE number. It was Nokwanda who them told me to call data support, what am I going to call data support for when I'm calling for a prepaid billing? I asked for a supervisor and was given Tyrone who claimed to be a manager and assured to investigate and get back to me. As we all know their stupid turn around time is 2 to 24hours. That imbecile still never got back to me. Clearly their trainers are failing to train on proper customer services, and teaching their agents and practicing simple listening s****s. Nor teaching them first call resolutions. They also don't practice their brand values which are Integrity and Can Do, let alone being Innovative. Their bunch of lies and ********. I don't care if the call centre 173 was outsourced they still fall under the MTN ambrella....Their service is appalling and they have imbeciles as supervisors...