YG
Yaseen G
1 reviews | Active since Aug 2009
16 Apr 2015, 11:35
Appalled
I today tried to get a new contract with MTN only to be told that my previous account (which was ported 3 years ago) was previously with there legal department. This is not possible and has never happended. I pride myself in paying bills timeously!<br> <br> It is impossible to get hold of anyone at their call centre.<br> <br> I would like to resolve urgently. please contact me.
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MTN South Africa's replyOfficial
01 May 2015, 11:02Hello Yas01,
Thank you for posting.
Please accept our apologies for the delayed response and the inconvenience this may have caused.
According to our records you MTN account was never handed over to our legal department.
Regards,
Lawrence
REQ: ***
Thank you for posting.
Please accept our apologies for the delayed response and the inconvenience this may have caused.
According to our records you MTN account was never handed over to our legal department.
Regards,
Lawrence
REQ: ***
Best regards,
MTN South Africa's reply01 May 2015, 11:02
Official
Hello Yas01,
Thank you for posting.
Please accept our apologies for the delayed response and the inconvenience this may have caused.
According to our records you MTN account was never handed over to our legal department.
Regards,
Lawrence
REQ: ***
Thank you for posting.
Please accept our apologies for the delayed response and the inconvenience this may have caused.
According to our records you MTN account was never handed over to our legal department.
Regards,
Lawrence
REQ: ***
Best regards,