APPALING / SOCKING service

I have been trying to sort my billing / account /usage limit out with MTN since March this year.<br> <br> I keep getting told that my usage limit is what it should be but every month I get a bill that states otherwise.<br> <br> Your left hand doesn't know what your right hand is doing. <br> Still waiting for a response from customer service since 13 September. Was told on Wednesday 4 November that MTN has outsourced its customer service to Randburg MTN and there is a backlog....<br> <br> The service is APPALLING to say the least. Am very tempted to switch but I doubt Ill get better service elsewhere.<br> <br> Remember MTN , its your customers that keep you in business and profits rolling in. <br> <br>