Apology Letter
<p>Hi</p> <p> I need a letter of an apology from both mtn and mbd</p> <p>Mtn cut off my line without giving me any notice and they failed to give me answers as to why my line was cut off. I paid instalments for more than 6months without using data and a lot of frustration was cause for me after that and a bad credit record on top of all that</p>
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
kindly provide us with your account number or Id number in order will then send the request to Legal department for them to investigate and resolve your problem accordingly.
warm regards
Complaints Management Team
Reference Number: ***8
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
kindly provide us with your account number or Id number in order will then send the request to Legal department for them to investigate and resolve your problem accordingly.
warm regards
Complaints Management Team
Reference Number: ***8
I gave you my ID number!
A **********
I gave you my ID number!
A **********