Apauling and ********** behaviour

<p>I've been trying to cancel my contract with MTN and I've had no joy. The contract is over and they keep telling me my account has been handed over to their legal department. When I called their legal department, they said they do not have my records with them. When I ask MTN how much I owe them, they can't give me a figure. If I owe them, I would like to pay them immediately in order for me to cancel this contract. It seems to me they do not want me to do that. They want to retain me and I DO NOT WANT TO BE AN MTN CUSTOMER ANY LONGER. I have not even used their sim for the longest of times. Is it so difficult to leave a contract with MTN because it seems they have no solutions and are running a company with proceses that inconvenience their customers. </p>