JP
Johan P
1 reviews | Active since Jun 2015
01 Jun 2015, 13:40
Answer to Themba Nyati response on MTN website
His comment was that reports of disconnetions was baseless, sensationlist and alarmist. My cell was suspended four times in three months without reason, last was 27/05/2015 . In the meantime they have presented the debit order and received the money, while my cell is still suspended. Nobody at MTN can supply me a reason for this suspension . This had nothing to do with the strike! Johan Pretorius
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MTN South Africa's replyOfficial
01 Jun 2015, 15:06Hello Pretorius Johan,
Apologies for the inconvenience experienced, please note that the matter has been referred to relevant department . They will investigate and revert to you with feedback and a way forward. The reference number for the query is: USD REQ:***
.
Regards,
MTN Service Provider
Apologies for the inconvenience experienced, please note that the matter has been referred to relevant department . They will investigate and revert to you with feedback and a way forward. The reference number for the query is: USD REQ:***
.
Regards,
MTN Service Provider
MTN South Africa's reply01 Jun 2015, 15:06
Official
Hello Pretorius Johan,
Apologies for the inconvenience experienced, please note that the matter has been referred to relevant department . They will investigate and revert to you with feedback and a way forward. The reference number for the query is: USD REQ:***
.
Regards,
MTN Service Provider
Apologies for the inconvenience experienced, please note that the matter has been referred to relevant department . They will investigate and revert to you with feedback and a way forward. The reference number for the query is: USD REQ:***
.
Regards,
MTN Service Provider