ANOTHER WRONG DEBIT!!!

I am so sick of this ****, honestly! To wake up to this **** again is ****en frustrating! Another 990 extra taken out from my account not to mention they didn't cancel the new contract and put into place the actual contract I took out for one of my lines. When I call in I must wait for ever for someone to put me through to someone and for that someone to tell em to email them my bank statements for proof, after emailing it through I get **** all response for days. After calling again I get told that she can see it on the system but it's not reflecting and I must ****en call again next month to follow up, me, i must do that!!! If you email customer support, days later they reply to ask you to confirm personal details then they don't ****en reply!! I am so gatvol of this ****. If by today this **** is not resolved I am taking all lines and cancelling them. I cannot eal with such **** competent service!!