TK
Teveshan K

1 reviews | Active since Jun 2016

06 Jun 2016, 09:12

Another **** - I DIDNT REGISTER FOR STUPID HARVEST FRENZY ****!!!

<p>I have just received an sms notification that I am subscribed to an mtn game entitled Harvest Frenzy.</p> <p>The message reads as follows: Reminder, you are subscribed Harvest Frenzy * R1.00/Day - [URL Removed] Customer care +***.</p> <p>I did not subscribe to this service! I dialed *141*5# which states I am not subscribed to any such service.</p> <p>I have attempted to phone the airG customer care line with no answer for over 40 minutes.</p> <p>I want this subscription removed immediately!</p> <p>This rogue subscription has cost me R1.00 per day for who knows how long.</p> <p>I am deeply unhappy with this development.</p>

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Replies (1)
MTN South Africa
MTN South Africa's reply06 Jun 2016, 14:22
Official

Thank you for your post

We are terribly sorry for the inconvenience that you have experienced as a result of this. We completely understand the frustration it causes.

We have requested for the service to be cancelled, once the cancellation is done you will get a confirmation SMS.

We sincerely hope that the above is in order and that we are able to restore your faith in us.

Kind Regards
Siphumezo
REQ:***