1 reviews | Active since Mar 2015
another recycled number!! this time
MTN has still not resolved by complaint dated 17 March 2015. I have subsequently been assigned 2 other numbers, both of which also recycled numbers.<br> <br> The latest number was assigned on 8 April and to date the line has not been activated I was informed that this was a new number allocated and would activate in 24 hours - its been 7 days. There is also an active whatsapp profile assigned to this number which is accessed daily by somebody else. The store manager , Nivashnee is being dishonest by closing the complaints that I have logged with MTN indicating that the matter has been resolved when if fact I am now left with an un-useable number that I am payifng for!!!!. <br> <br> I am seeking legal action against both MTN and the store manager for bteach of contract, dishonesty and *****..the list keeps growing.<br> <br> Further lies on the supplier response on hellopeter. I am yet to be contacted for assistance, I have never been contacted ny MTN,
Thank you for your post.
Please accept my apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
We would like advice that this matter is receiving priority attention. We anticipate a resolution of the issues within the shortest period possible, looking at all various alternatives.
We would like to assure you that we are actively working to improve our service levels.
Regards
Veronica
REQ:***
Best regards,
Thank you for your post.
Please accept my apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
We would like advice that this matter is receiving priority attention. We anticipate a resolution of the issues within the shortest period possible, looking at all various alternatives.
We would like to assure you that we are actively working to improve our service levels.
Regards
Veronica
REQ:***
Best regards,
