BH
Brian H

1 reviews | Active since Mar 2009

22 Sept 2015, 09:35

Another out of data *******

MTN are a shower of s..t when it come to service or they do it on purpose because they want to charge you out of data bundle rates. Since I arrived in Italt 10 days ago I have religiously been dialing 8141*1# which I am told is to check your balances and all I keep getting is how much data I have purchased not how much I have left.<br> In contrast my computer 3G which is througMWEB and Vodacom on a daily basis changes so I am always aware where I stand and If I need to purchase any more data. I suppose MTN make their money out of surprises and exhorbitant out of data charges.<br> Please can I have a balance of data used and don't tell me I cant get it because Vodacom guarantee real time and maximum 6 hours on weekends or are you second best and maybe even 3rd.

0
Replies (1)
MTN South Africa
MTN South Africa's reply22 Sept 2015, 11:28
Official
Hello rhino01,

Thank you for bringing this to our attention.

I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. Kindly note that the data balance at the moment is 1.97GB available.

Best regards
Mantoa
REQ:***