1 reviews | Active since Mar 2010

07 Mar 2017, 18:58

ANOTHER ONE BITES THE DUST

<p>I feel so sorry for the poor people working for MTN. Imagine working for such a joke of a company.</p> <p>At this moment MTN is the worse company or bussness I dealt with ever. I work out of town and my new work venue unfortunattly had a problem with my old provider. I made the huge mistake of moving over to MTN (which will change very soon) from the day go I had problems. From the customer service to the products. Every day they send a person all these stupid SMS's about winning this or that. Last week I started to realize that money get's taken of my account for some stupid game I'm suppose to play. It's been nearly 10 days now and I still cannot get hold of anyone to help me. Their online customer service stinks. </p>

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Replies (1)
MTN South Africa
MTN South Africa's reply08 Mar 2017, 16:45
Official

Thank you for your post

We sincerely apologize for any inconvenience you may have experienced with our service.

Please be advised that we have sent the request to unsubscribe the mobile number from AirG, you will get an SMS notification once the service has been cancelled. We have logged the request to opt out your mobile number from marketing SMSs reference number: ***.

Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.

Kind Regards
Siphumezo
REQ:***