Another MTN customer LOST to Vodacom....

The worst possible company in the history I checked the app for my next Upgrade date 12/04/2022 awesome let me go get it done. walk into the store Sorry sir we can assist you, but you need to an additional R1200 ( 600 per line) in order for us to proceed. your actual upgrade date is actually 06/05/2022

How do they justify this?