ST
Sandy T

1 reviews | Active since Nov 2017

17 Oct 2018, 08:06

Another horrible experience with this worse network

Again I'm struggling with MTN *****ing off airtime from my phone. I have data they now taking both data and airtime. Nobody is doing anything about this or trying to assist and sort it out. What a huge inconvenience this is. I have to do screen grabs of my airtime and data to see that nothing is being taken off. MTN is the worst network honestly and they have useless call centre agents. My airtime and data is taken off now.

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Replies (2)
MTN South Africa
MTN South Africa's reply18 Oct 2018, 11:13
Official

Good day

Thank you for bringing this matter to our attention. We apologize for the delayed response and for any inconvenience incurred.

We will investigate and provide you with feedback.

Warm Regards

Sizwe Schoeman

Complaints Management team

MTN South Africa
MTN South Africa's reply18 Oct 2018, 11:25
Official

Good day

Thank you for bringing this matter to our attention. We apologize for the delayed response and for any inconvenience incurred.

We will investigate and provide you with feedback.

Warm Regards

Sizwe Schoeman

Complaints Management team