Another GB bites the dust
Dear MTN,
Ladies and gents please share this if you have been affected by this.
Please may you kindly inform me as to where my data is going?
I would prefer if you capture all the relevant information in an excel spreadsheet, so that I audit every single little detail as to where my data is being used. 2gb purchased 19:40 and depleted by 20:40. Impossible I’d say.
Unless you have someone that is trigger happy and getting a thrill when sending out those wonderful “Data is almost depleted” sms’s. Yes I do know this is a system, take my advice and reboot.
We, (MTN clients) really don’t want to spend R 1000.00 a night to send our loved ones messages.
If this were to be a case like your competitor, (Vodacom), then please follow their lead and reimburse your clients with all the data being wasted on your behalf.
If not, kindly take each individuals banking details and replace the money spent, with the reference “Our bad”
Please please please, we need to know. #Mtnabusemustfall
