SF
Shireen F
1 reviews | Active since Jun 2015
17 Jun 2015, 13:02
Another disappointed customer
For more than two months I've been trying to get contact MTN without any success. It's frustrating to call three or four times in one day, only for the phone to be hung up each time. I've also emailed MTN over a month ago regarding the same issue, however, I still haven't received any response. I'm trying to cancel a laptop contract which has expired already. I honestly don't see the point of myself paying if the contract expired. MTN is happy to receive payments, but can't deliver on service.<br> <br> I think it's pathetic that MTN can pride themselves in their service, cause they're actually lame.<br>
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Replies (1)0
Replies (1)MTN South Africa's replyOfficial
18 Jun 2015, 13:22Hello Reeno,
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. Kindly note that the contract expires on the 08-07-2015 and we have put in notice for the cancellation on the 08-07-2015.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Best regards
Mantoa
REQ:***
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. Kindly note that the contract expires on the 08-07-2015 and we have put in notice for the cancellation on the 08-07-2015.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Best regards
Mantoa
REQ:***
Best regards,
MTN South Africa's reply18 Jun 2015, 13:22
Official
Hello Reeno,
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. Kindly note that the contract expires on the 08-07-2015 and we have put in notice for the cancellation on the 08-07-2015.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Best regards
Mantoa
REQ:***
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. Kindly note that the contract expires on the 08-07-2015 and we have put in notice for the cancellation on the 08-07-2015.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Best regards
Mantoa
REQ:***
Best regards,
