ANOTHER billing surprise, their biggest yet

After MONTHS of holding me hostage, and making promises, and making me believe that I'll have no more surprises, you did it again. Last month my invoice was R1500. THIS month, a hefty R4000+. HOW IN HELL IS THIS POSSIBLE?!?! My account was supposed to be capped for the amount of R2000? Or did I miss something?!?!?!<br> <br> I've logged a request to send me a url report, however, KNOW that I will contest having to pay that insane amount as much as humanly possible. As a mother of two toddlers, with SEVERAL other bills to pay, there is just NO possible way in which I will be able to pay that amount of money. The number in question is ***.<br> <br> I have had it MTN. This was the last straw.