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nompumelelo H

1 reviews | Active since Dec 2016

02 Feb 2017, 10:09

ANNOYING MARKETING SMES

<p> i have been using MTN for the past few years and i have few sim card with them. I hate the smes they keep sending 24/7. MTN YOUR SMES ARE ANNOYING PLEASE STOP SENDING THEM. I RECHARGE I GET 100 SMES AND YOU TELLING ME STUPID COMPETITIONS AND CAMPAIGNS THAT ARE NOT INTERESTING, THE ONLY SMSES I WANT TO GET IS FROM FAMILY, FRIEND AND BANKS ON NOT FROM YOU AND YOUR COMPETITIONS. I HATE THEM WITH PASSION I TRIED TO CALL 173 BUT THE NUMBER GETS CUTTED OFF AS SOON AS I CHOOSE OPTION 0 FOR A CONSULTANT I WILL LEAVE MY NUMBERS BELOW. </p> <p> ********** 887</p> <p> ********** 998</p> <p> ********** 011</p> <p> ********** 317</p> <p> </p> <p> </p>

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Replies (1)
MTN South Africa
MTN South Africa's reply06 Feb 2017, 10:26
Official

Good day Nompumelelo,

Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.

Please note that I have escalated the matter to our 173 - pre paid team for urgent assistance and I have asked that they please provide you with feedback.

I hope that the above is in order.

Thank you

Kind regards

MTNSA