aS
anushka S
1 reviews | Active since Aug 2014
01 Jun 2015, 15:53
ANNOYED CONSUMER
Can someone from MTN higher management contact me ASAP with knowledge of porting a number. <br> I am trying to get some answers as to how my number had been ported to the mtn network. <br> No one at store level or the call centre level can assist me.
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MTN South Africa's replyOfficial
10 Jun 2015, 10:59Hello jcdrta,
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. According to our records the number is not on the MTN network and in order for the number to be ported to a new service provider a port request is sent to the new provider by the old provider.
Best regards
Mantoa
REQ:***
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. According to our records the number is not on the MTN network and in order for the number to be ported to a new service provider a port request is sent to the new provider by the old provider.
Best regards
Mantoa
REQ:***
Best regards,
MTN South Africa's reply10 Jun 2015, 10:59
Official
Hello jcdrta,
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. According to our records the number is not on the MTN network and in order for the number to be ported to a new service provider a port request is sent to the new provider by the old provider.
Best regards
Mantoa
REQ:***
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. According to our records the number is not on the MTN network and in order for the number to be ported to a new service provider a port request is sent to the new provider by the old provider.
Best regards
Mantoa
REQ:***
Best regards,