aS
anushka S

1 reviews | Active since Aug 2014

29 Jun 2015, 16:32

ANNOYED CONSUMER

on the 24/05/15 my number had been ported to the MTN network by unknown person. this given them access to log into my bank and ***** all my money.<br> To this day they are given me the run around. the bank is only willing to give me 50% of my loss. so someone here has to be responsible for my other 50%<br> I went to the MTN store in Pavilion they cannot help as-well. I want the management to call me back, I do not want to deal with any of the call center ******s.<br> I am totally disgusted at VODACOM and MTN, I might as well change to Cellc and advise others of my matter with you.MTN you need to investigate this.<br> Through you MTN & Vodacom, my hard earned money had been ******. Get back to me now!<br> contact me on *** or via email on [Email Removed]

0
Replies (1)
MTN South Africa
MTN South Africa's reply11 Jul 2015, 08:10
Official
Hello jcdrta,

Thank you for your post.

We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.

Please provide us with the number that was ported from vodacom as we don't have the number supp**** on our system.

Regards
Thabelo
REQ:***

Best regards,