AV
Anthea V
1 reviews | Active since Nov 2015
28 Nov 2015, 09:10
Annoyed and frustrated
I have been with Mtn since high school, and i have always been happy with mtn till recently. Their network is ****, i keep receiving message that my data has been depleted even though they have just loaded my account with data. It is frustrating and annoying. Their retention departments is as sickening as their service. I have to upgrade soon but i am reconsidering upgrading with mtn. They no longer offer good service
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Replies (1)
MTN South Africa's replyOfficial
01 Dec 2015, 11:21Hello Mezah ,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
On the system it shows that you spoke to retention's and they also sent you an email assisting you with your requests.
If you are having problems with the network please email ***.
Regards
Thabelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
On the system it shows that you spoke to retention's and they also sent you an email assisting you with your requests.
If you are having problems with the network please email ***.
Regards
Thabelo
REQ:***
MTN South Africa's reply01 Dec 2015, 11:21
Official
Hello Mezah ,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
On the system it shows that you spoke to retention's and they also sent you an email assisting you with your requests.
If you are having problems with the network please email ***.
Regards
Thabelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
On the system it shows that you spoke to retention's and they also sent you an email assisting you with your requests.
If you are having problems with the network please email ***.
Regards
Thabelo
REQ:***