bM
bhekithemba M
1 reviews | Active since Nov 2015
04 Nov 2015, 21:09
angry customer
I'm an mtn customer.I have a contract with them witch is due for upgrade.and I wanted to get sony xperia m5.but I can't find the stock anywhere.I'm really angry I won't lie. I don't even have a phone now as one I had broke.how can mtn do this to us.are we not important enough to them?I'm gonna wait 1 last month if the is still no stock by this month end.I'll have no choice but to cancel this contract I don't want to but I need the phone.
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Replies (1)
MTN South Africa's replyOfficial
05 Nov 2015, 09:47Hello brianpax,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. We have been waiting for stock on this device as it was meant to be done in October however Sony has temporarily put a hold on the distributing this product until further notice.
We sincerely apologise for this, we are aware that it must very inconveniencing for you.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Itumeleng Rakoena
REQ:***
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. We have been waiting for stock on this device as it was meant to be done in October however Sony has temporarily put a hold on the distributing this product until further notice.
We sincerely apologise for this, we are aware that it must very inconveniencing for you.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Itumeleng Rakoena
REQ:***
Best regards,
MTN South Africa's reply05 Nov 2015, 09:47
Official
Hello brianpax,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. We have been waiting for stock on this device as it was meant to be done in October however Sony has temporarily put a hold on the distributing this product until further notice.
We sincerely apologise for this, we are aware that it must very inconveniencing for you.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Itumeleng Rakoena
REQ:***
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. We have been waiting for stock on this device as it was meant to be done in October however Sony has temporarily put a hold on the distributing this product until further notice.
We sincerely apologise for this, we are aware that it must very inconveniencing for you.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Itumeleng Rakoena
REQ:***
Best regards,