GM
Gibson M
1 reviews | Active since Jun 2018
27 Jun 2018, 10:00
Angry Client
Good day i have been going to Mtn Cradock looking for samsung A6 for the past two weeks I stay on a farm Outside Cradock and it cost money to drive in and out.How come all other shops have it and Cradock doesnt????????
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Replies (3)0
Replies (3)
MTN South Africa's replyOfficial
27 Jun 2018, 10:55Good day Gibson,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Kindly note that we have escalated your complaint through to our MTN DIrect team for urgent assistance. You may contact them as well by dialing ***. The device will be delivered directly to you as well.
Kind regards,
Ishie.
Complaints Management Team.
Best regards,
MTN South Africa's reply27 Jun 2018, 10:55
Official
Good day Gibson,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Kindly note that we have escalated your complaint through to our MTN DIrect team for urgent assistance. You may contact them as well by dialing ***. The device will be delivered directly to you as well.
Kind regards,
Ishie.
Complaints Management Team.
Best regards,
MTN South Africa's replyOfficial
27 Jun 2018, 11:00Thank you for your post.
We sincere apologized for any inconvenience incurred.
We have escalated the complaint to the Regional store mangers to intervene with no stock for the A6 at MTN Cradock. We have requested that the store to order this device for you.
Kind Regards,
Alice van der Merwe
Complaints Analyst
Best regards,
MTN South Africa's reply27 Jun 2018, 11:00
Official
Thank you for your post.
We sincere apologized for any inconvenience incurred.
We have escalated the complaint to the Regional store mangers to intervene with no stock for the A6 at MTN Cradock. We have requested that the store to order this device for you.
Kind Regards,
Alice van der Merwe
Complaints Analyst
Best regards,
MTN South Africa's replyOfficial
27 Jun 2018, 11:00Thank you for your post.
We sincere apologized for any inconvenience incurred.
We have escalated the complaint to the Regional store mangers to intervene with no stock for the A6 at MTN Cradock. We have requested that the store to order this device for you.
Kind Regards,
Alice van der Merwe
Complaints Analyst
Best regards,
MTN South Africa's reply27 Jun 2018, 11:00
Official
Thank you for your post.
We sincere apologized for any inconvenience incurred.
We have escalated the complaint to the Regional store mangers to intervene with no stock for the A6 at MTN Cradock. We have requested that the store to order this device for you.
Kind Regards,
Alice van der Merwe
Complaints Analyst
Best regards,