angry and disappointed customer

<p>The service offered by MTN is disappointing. i am still awaiting feedback from your marketing department regarding the phone i had won in a competition you were running. Up until now there has been no communication from you. Is this how you treat your customers? why do you make empty promises, and why do you take our important information such as our identity number and our vital details. is this some type of a **** you running. i am losing my patience. i am giving you one last chance by the close of business today to contact me otherwise i am going to report it to higher authority. </p> <p> </p> <p> </p>