NMMW
Nogolide Mjobi Mntu Womlambo
1 reviews | Active since Feb 2019
07 Feb 2019, 14:54
Angry
A consultant that called me from this number (031) ********** and (031) ********** on the 22 January 2019 saying he is from MTN. He was professional and he knew my details and said he is offering me a contract of 2 smart P20 Hawaei phones and also asked for my banking details. Even the manager spoke to me but I dont remember the name.... They said phones will be delivered within 3-10 working days. Up until today I have not received any communication from anyone regarding the phones whereas I gave all my details.
I am not happy about this. Please assist
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MTN South Africa's replyOfficial
08 Feb 2019, 12:38 Good day Nogolide Thank you for taking time to raise your concerns with MTN.
I have checked the systems your application was done via Rewards Co and the application was cancelled. You can contact them on *** or *** a chargeable call from any line.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you. Warm regards Roanne Juggannadh Complaints Management Team
I have checked the systems your application was done via Rewards Co and the application was cancelled. You can contact them on *** or *** a chargeable call from any line.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you. Warm regards Roanne Juggannadh Complaints Management Team
Best regards,
MTN South Africa's reply08 Feb 2019, 12:38
Official
Good day Nogolide Thank you for taking time to raise your concerns with MTN.
I have checked the systems your application was done via Rewards Co and the application was cancelled. You can contact them on *** or *** a chargeable call from any line.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you. Warm regards Roanne Juggannadh Complaints Management Team
I have checked the systems your application was done via Rewards Co and the application was cancelled. You can contact them on *** or *** a chargeable call from any line.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you. Warm regards Roanne Juggannadh Complaints Management Team
Best regards,