JS
Jayesh S
1 reviews | Active since Jun 2015
26 Jun 2015, 14:00
And the *****ing continues!!!
Device is paid for months ago, and still you are charging me for it. I pay for my itemised billing and have not received it for 3 months. You have ****** from us on many occasions before and used your investigators as an excuse to buy time and even thou you admitted it was wrong and you will refund, but you have never done so before. I cannot let this go on anymore!!!!
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MTN South Africa's replyOfficial
09 Jul 2015, 12:34Hello Jayesh.s,
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
Please note that a credit of R994.99 was passed for the promo service fee that was charged on your wife's account. Also note that a request has been sent for the itemised billing to be sent to you.
Thank you
Wenzile Masina
REQ:***
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
Please note that a credit of R994.99 was passed for the promo service fee that was charged on your wife's account. Also note that a request has been sent for the itemised billing to be sent to you.
Thank you
Wenzile Masina
REQ:***
Best regards,
MTN South Africa's reply09 Jul 2015, 12:34
Official
Hello Jayesh.s,
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
Please note that a credit of R994.99 was passed for the promo service fee that was charged on your wife's account. Also note that a request has been sent for the itemised billing to be sent to you.
Thank you
Wenzile Masina
REQ:***
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
Please note that a credit of R994.99 was passed for the promo service fee that was charged on your wife's account. Also note that a request has been sent for the itemised billing to be sent to you.
Thank you
Wenzile Masina
REQ:***
Best regards,