And still waiting

Hello R3,<br> <br> Thank you for posting.<br> <br> Please accept our apologies for the break down in service at one of our touch points and for any inconvenience caused rest assured it was not our intention to dissatisfy you in any way.<br> <br> Our records show that your line is active and connected on the network.<br> <br> We hope we can restore the faith you had in us.<br> <br> Regards,<br> Ebbedene<br> REQ:***<br> above mail send to state everything is sorted and that was ..... cause the line is still not activated<br> the following refences was given for the time spend getting to know you staff<br> Thobani - Ref*** (14Jan)<br> Amanda - Ref *** ( 26 JAn)<br> Carmen - ref *** (02 feb)<br> Daphne' today and was informed that the activation is yet to do it, so still waiting and a few calls in between<br> so fix it and train your staff and stop responding to make it seem as if your doing something